Delete your Dialed account
Dialed is operated by Trillogy. You can delete your account in the app or request deletion by email.
Delete in the app
- Sign in to Dialed and open Profile.
- Tap Delete account.
- Type DELETE to confirm, then tap Delete account.
Deletion is permanent. After it completes, you are signed out.
Delete by email
Email support@eatdialed.com from the email address on your Dialed account with the subject "Delete my Dialed account". Ask us to delete your account and its saved data. We may need to verify that the account belongs to you.
What is deleted
Deleting your account removes your sign-in account, profile and preferences, food logs, saved usuals, favorite restaurants, suggestion history and feedback, nutrition reports, recaps, streaks, challenge entries, weight entries, push notification tokens, and Pro entitlement record.
Uploaded profile photos and existing analytics records are not removed by the in-app deletion action. Email support@eatdialed.com about deleting those records. Payment providers may retain purchase records, and entries already written to Apple Health or Health Connect remain in your health app. Backup and legally required records may remain subject to the service providers' retention requirements.
Cancel store subscriptions separately
Deleting your Dialed account does not cancel an Apple or Google subscription or request a refund. Cancel Pro Annual in your Apple account subscription settings or in Google Play before deleting your account. Pro Lifetime is a one-time purchase with no renewal to cancel.
If you bought Annual on the website, cancel through the billing link in Profile before deleting your account. Account deletion does not cancel your Stripe subscription.